Caring for your ceramics.

Although these pieces are made to last for many years, please use care. All handmade pottery can be fragile in nature, and Ryn Studios cannot be held responsible for breaks in the future. All glazes and clay used are food and drink safe, and although each piece is dishwasher and microwave safe, gentle, nonabrasive hand washing is recommended as sudden changes in temperature may cause stress to the piece. Feel free to reach out with any further care questions or concerns at any time!

RynStudios.Ceramics@gmail.com

Shipping.

At this time I am only shipping within the United States. Hopefully I will be able to branch out to other countries in the future!
A quick note on why shipping is so expensive! The weight, size and destination of an order are all factors in the shipping price. As ceramics are fragile by nature, extra care is required to package each order to ensure it arrives safely. Several layers of tissue or kraft paper are necessary, and add extra weight and size to the shipment, increasing the cost. However, please be assured that I take all measures to reduce shipping costs to customers where possible.

Please allow up to 7 business days for processing and packaging of your order.  Once your order has been shipped, you'll receive a notification via email.

Returns & Exchanges.

All sales are considered final – at this time I cannot offer refunds or exchanges. 

All wares are entirely handmade. As such, each piece may vary slightly in size, shape and colour. These characteristics are not considered flaws, but rather a tribute to the organic nature of handmade goods. Unless there is a flaw in functionality or goods do not arrive all in one piece, custom orders are not refundable or returnable.

Ceramics are properly packaged to avoid damage during shipping, however, should any damage occur please take a photo immediately and contact me within 3 days of receiving your order. We will work together to find a solution, whether it be an item refund (minus shipping) or a replacement piece (note: As some of my pieces are one-of-a-kind, your replacement may not be exactly the same as your original, but I will do my best to find a solution that works on both ends. Replacement items may take up to 6 weeks to complete). As noted above, shipping charges will not be refunded.

Privacy Policy.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use this website/forms/service, and tells You about Your privacy rights.
We use Your personal data to provide and improve this website/forms/service. By using this website/forms/service, You agree to the collection and use of information in accordance with this Privacy Policy.

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This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

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These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

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This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
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Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

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We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processor(s), Stripe and SquareUp, will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy / https://squareup.com/us/en/legal/general/privacy

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If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:
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We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

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When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

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We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

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Questions?
RynStudios.Ceramics@gmail.com

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